Getting Help

There are several ways to get help when using Canvas. Canvas Support is available 24/7, 365 days a year.

1) Reach the Canvas support line by calling 1-847-491-4357 and select option 6.

2) Chat with a Canvas Support specialist.

3) Search the Canvas Guides Links to an external site..

4) Use this Canvas Student Guide Links to an external site. (a handy list of FAQs).

5) For Northwestern NetID issues, contact the Northwestern IT Support Center.

Phone and chat support are the fastest and easiest ways to have your problem addressed.

Additional help options are available by clicking the question mark icon labeled Help within Canvas in the left navigation.