Get Help Now
The fastest way to get help with Canvas is to access the Help button at the bottom of the left navigation (highlighted in the image on the right). This will open a host of resources, including 24/7 live chat (recommended) and a hotline to call.
Northwestern Support
While Northwestern doesn't offer 24/7 service, we do strive to answer requests within one business day. If you are experiencing a Canvas related issue, email consultant@northwestern.edu to submit a ticket to Northwestern Information Technology. Your inquiry will typically be answered within one business day.